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Solutions

Use Axiru on your data before turning anything on

Product-led rollout: start free, test 90 days, then enable controls when ready.

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01

Shadow mode

Test on past refunds first. See what would be blocked, what needs approval, and total dollars at risk.

Replay + simulation/app/replay-simulator
Policy versionCurrent outcomeCandidate outcomeImpact
refund_threshold.v4AllowApproval$42.3k saved
tenure_exception.v2AllowAllowNo review lift
vip_override.v3ApprovalApprovalKeeps VIP path
pricing_dispute.v1AllowBlock$18.7k recovered
Projected margin gain+2.1 pts gross margin protection

Modeled before any live enforcement is activated.

Review lift+1.3 analyst hours / day

Quantifies operational cost next to savings impact.

02

Refund control

Check before sending so preventable refunds do not leave by mistake.

Refund control center/app/refund-control
rf_1042$1,280
Finance review
rf_1040$840
Watchlist
rf_1038$420
Auto-allow
rf_1035$1,960
Blocked
Selected refundrf_1042 • Enterprise annual plan dispute
Awaiting approval
Intent$1,280 • 14 days after purchase
PolicyTier-2 + dispute exception review
OwnerSupport manager → Finance approver
Decision rationaleAbove threshold, outside self-serve window, prior concession already issued.
Recommended next stepOffer 50% credit path or escalate full refund for controller sign-off.
03

Approval workflows

Route only edge cases to reviewers while routine refunds stay fast.

Approval workflow/app/approvals
Needs finance review12

SLA 2h

Waiting on manager5

SLA 30m

Approved with evidence31

Ledger attached

APR-2204Northstar Payments
$1,280Finance manager18m remaining
APR-2201Pioneer Labs
$840Support director52m remaining
APR-2198Helio Health
$1,960Controller1h 14m remaining
04

Audit records

Keep a record of every decision from request through outcome.

Decision ledger/app/decision-ledger
09:14:22
intent.refund.requested

Refund request ingested with actor, amount, region, and reason context.

09:14:22
policy.refund_threshold.v4.matched

Deterministic ruleset evaluated against refund amount and customer tenure.

09:14:23
approval.route.finance_manager.created

Approval packet issued with recommendation, context, and replay link.

09:23:11
approval.completed

Finance manager approved with note and evidence bundle.

09:23:12
execution.refund.authorized

Outcome posted to execution layer and sealed into the decision timeline.

Next step

See where refund risk is hiding

Start free, connect Stripe, and review what would have been blocked or escalated.

Read-only Stripe connection. No changes to your system.

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