Solutions

Four capabilities. One governance layer. Works with your team as it is today.

Whether your support team is 30 human reps, a hybrid of humans and AI, or fully automated — Axiru governs financial decisions the same way. You don't need to change your stack. You add an enforcement layer beneath it.

See how it works →
01

Shadow mode

See what's already slipping through — before you change anything. Shadow mode replays your historical Stripe activity through Axiru's policy engine in read-only mode. Human decisions, AI agent decisions — all evaluated against a real policy baseline, before any enforcement activates.

Replay + simulation/app/replay-simulator
Policy versionCurrent outcomeCandidate outcomeImpact
refund_threshold.v4AllowApproval$42.3k saved
tenure_exception.v2AllowAllowNo review lift
vip_override.v3ApprovalApprovalKeeps VIP path
pricing_dispute.v1AllowBlock$18.7k recovered
Projected margin gain+2.1 pts gross margin protection

Modeled before any live enforcement is activated.

Review lift+1.3 analyst hours / day

Quantifies operational cost next to savings impact.

Try this on your data

Connect Stripe read-only and review the last 90 days before any live changes.

Connect with Stripe
02

Refund control

Your policy. Enforced on every request. From every source. Live enforcement means every refund — whether submitted by a human rep under pressure, an AI agent responding to a manipulated prompt, or an automated workflow running overnight — passes through your policy before the Stripe API executes. The policy doesn't negotiate. It evaluates.

Refund control center/app/refund-control
rf_1042$1,280
Finance review
rf_1040$840
Watchlist
rf_1038$420
Auto-allow
rf_1035$1,960
Blocked
Selected refundrf_1042 • Enterprise annual plan dispute
Awaiting approval
Intent$1,280 • 14 days after purchase
PolicyTier-2 + dispute exception review
OwnerSupport manager → Finance approver
Decision rationaleAbove threshold, outside self-serve window, prior concession already issued.
Recommended next stepOffer 50% credit path or escalate full refund for controller sign-off.

Try this on your data

Connect Stripe read-only and review the last 90 days before any live changes.

Connect with Stripe
03

Approval workflows

Routine decisions stay fast. Edge cases go to the right person. Approval requirements are triggered by your policy — not by a rep's uncertainty or an AI agent's confidence. If a decision needs a human, it gets a human. Neither a tired rep nor a 95%-confident AI can bypass the routing logic.

Approval workflow/app/approvals
Needs finance review12

SLA 2h

Waiting on manager5

SLA 30m

Approved with evidence31

Ledger attached

APR-2204Northstar Payments
$1,280Finance manager18m remaining
APR-2201Pioneer Labs
$840Support director52m remaining
APR-2198Helio Health
$1,960Controller1h 14m remaining

Try this on your data

Connect Stripe read-only and review the last 90 days before any live changes.

Connect with Stripe
04

Audit records

Every decision. Permanent. Replayable. Defensible. The decision ledger captures every event in the lifecycle — from request intake through policy evaluation, approval routing, and execution. Sealed at the moment of decision. Immutable. Attached to the policy version that governed it. Holds for human decisions and provides legal-grade evidence for AI agent decisions.

Decision ledger/app/decision-ledger
09:14:22
intent.refund.requested

Refund request ingested with actor, amount, region, and reason context.

09:14:22
policy.refund_threshold.v4.matched

Deterministic ruleset evaluated against refund amount and customer tenure.

09:14:23
approval.route.finance_manager.created

Approval packet issued with recommendation, context, and replay link.

09:23:11
approval.completed

Finance manager approved with note and evidence bundle.

09:23:12
execution.refund.authorized

Outcome posted to execution layer and sealed into the decision timeline.

Try this on your data

Connect Stripe read-only and review the last 90 days before any live changes.

Connect with Stripe
Next step

The risk is in every refund decision your team makes — human or automated.

Shadow mode shows you what a governed system would have decided on your last 90 days of Stripe activity. No enforcement. No changes to your existing stack. Just a clear view of what's been happening.

Start in shadow mode first. Move to live enforcement later.

Book a Demo →